The deliverable

FILE HH-RPT

The report you actually receive

Monitoring sends you an alert. We send you a document — the checklist as it was worked, photographs with the time they were taken, and anything flagged, in your inbox the same day. This page is the whole thing, end to end.

Section 01 — A visit, documented

What actually happens on a visit

Every property gets its own checklist, run the same way every time. Below is the shape of the document you receive the same day — photographs with the time they were taken, the checklist as it was worked, and anything flagged.

01
We walk it with you
Free, at the property, about an hour. We note the shut-offs, the quirks, and the contractor you already trust.
02
We visit on a schedule
Interior and exterior, on the cadence your insurer and your comfort level call for. Keys and codes held securely.
03
You get the report that day
Timestamped photos, a short plain-English note, and anything that needs attention. Urgent means a phone call first.

Sample visit report — illustrative

Nothing below is a record of real work. Times, observations and reference codes are examples of the format.

Ref: HH-SAMPLE-0000
Status: Format example
Duration: 00:54

Photo log

A plowed driveway running up to the closed garage door of a timber chalet, snowbanks pushed clear to either side — photo — winter arrival, illustrativeArrival. Driveway plowed, no drift against the garage door.

A ridge of ice dammed along a roof gutter with icicles hanging from the eave — photo — post-storm exterior checkNorth eave carrying ice. Photographed for follow-up.

Meltwater running along a grassed swale beside a foundation and into a clear culvert at the roadside — photo — property exterior, shoulder seasonGrounds and grading walked. Drainage clear to the road.

The summer side of a timber chalet showing the exterior tap, hose reel and hydro meter, with Georgian Bay through the pines — photo — summer property, Georgian BaySame checklist off-season. Cadence drops, the record does not.

Checklist — as worked

Security & recordSEC · 08:14
Time-stamped photo documentation
Insurance policy compliance verification
Alarm system status verified
Front & rear doors secure
Windows shut, locked & intact
Interior pest & security sweep
Water systemsWTR · 08:20
Faucets, sinks & toilets checked for leaks
Main water shut-off inspected
Sump pump tested
Main floor drain visual inspection
Signs of moisture or water intrusion
Water heater inspected
Heat & powerHTP · 08:26
Furnace / AC operation verified
Smoke alarms tested
Carbon monoxide alarm tested
Refrigerator & freezer temperatures
HVAC filter condition checked
Breaker panel inspected
ExteriorEXT · 08:31
Roof visual inspection
Exterior vents & drainage checked
Seasonal snow, ice & vegetation
Storm damage assessment
Foundation, driveway & walkways
Overall condition & exterior photos

One item flagged

Ice building at the north eave. Photographed, owner called before the report went out, roof contractor scheduled for the following morning.

Section 02 — The season, mapped

Why the cadence changes through the year

The property does not carry the same risk in February that it carries in July. Neither should the schedule. This is the shape of a year on the escarpment, and the visit cadence we would normally recommend against it.

Scroll the table sideways →

Risk band

JanFebMarAprMayJunJulAugSepOctNovDec

Freeze–thaw cyclesRSK-PIPEThe window where a failed furnace becomes a burst line.

Snow load & ice dammingRSK-LOADRoofs, decks and vents carrying escarpment weight.

Storm & high windRSK-WINDPost-storm checks: shingles, doors, trees, power.

Spring melt & sump demandRSK-WATRChutes cleared and the pump tested before the thaw.

Recommended cadenceSCH-BASEAdjusted to your policy wording and how long the place sits empty.

WeeklyBi-weeklyWeekly

ElevatedWatchBaselineBands describe seasonal conditions in this area, not a forecast for your property.

Section 03 — Queries on file

Questions about the visit

Anything else, call Tom at 705.444.4338. We reply within one business day.

Q.01

What exactly happens on a visit?

We work your property’s 24-point checklist in four blocks, security and record first: doors, windows, alarm status and the time-stamped photo documentation your insurer wants. Then water systems, heat and power, and the full exterior — roof, drainage, foundation and walkways. Anything that looks off gets photographed and flagged the same day.

Q.02

What happens if you find a problem?

We stop it getting worse first — water off, power isolated, area protected — then we call you. With your go-ahead we bring in your trades or ours, meet them on site, and stay until the work is done.

Section 04 — Free property assessment

Let’s walk your property together.

An hour on site, no cost and no obligation. Here is what happens after you press send:

Tom or Jon replies within one business day
We walk the property together — about an hour
You get a written recommendation: cadence, watch list, and what it would cost
We never share your address or that your home sits empty

Call Tom & Jon705.444.4338Professional oversight. Complete peace of mind.